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Future of work

Artificial intelligence

Artificial intelligence (AI) in human resources refers to the use of advanced computer technologies and algorithms to automate and improve processes related to talent management, recruitment, training, performance evaluation, performance evaluation, workforce planning, and other aspects of human resource management.

More specifically, AI in human resources can include the following:

  • Automated recruiting: AI can be used to sort resumes, assess candidate skills, and even conduct virtual interviews.
  • Predictive analytics: By using AI, HR can predict future workforce needs, identify employee turnover trends, and make more informed hiring and retention decisions.
  • Personalized training: AI can customize training programs based on the individual needs of employees, tracking their progress and recommending specific training modules.
  • Performance Assessment: AI systems can provide more objective, data-based evaluations to measure employee performance, identifying areas where they excel or require development.
  • Chatbots and virtual assistance: AI-powered chatbots and virtual assistants can answer employee questions, provide benefits information, and automate human resource processes, such as leave requests.
  • Workforce planning management: AI can help optimize workforce composition based on business needs, identifying skills gaps and offering strategies to address them.

Overall, the use of artificial intelligence in human resources aims to make processes more efficient, reduce human errors, improve decision-making, and promote more agile and data-driven talent management. This allows HR professionals to spend more time on strategic tasks and human interactions, while improving the employee experience.

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