In a sector where operational efficiency and customer satisfaction are crucial, m-work helps you automate and simplify team management: sales forces, customer relationships or head office teams.
Thanks to AI and integrations with your tools, m-work optimizes and improves planning in order to ensure an efficient distribution of resources and equity between your teammates.
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m-work integrates flow prediction to adapt your team staffing to your real needs. Model adjusted in real time and self-learning.
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Integration of business flows (calls, emails, visits, sales, etc.) and hourly prediction by point of sale or CRC
Automatic planning suggestions to cover needs
Organization monitoring and management data
Mass activity templates and assignments to save time
Learn how external growth and flex office can boost your business in 2024, reduce costs, and improve team well-being.
Integration with HR software to report availability and absences
Access to the schedule directly on mobile and computer
Simple and intuitive planning creation and editing
Organization of rotations and equity monitoring
With the m-work schedule, employees can access their team's schedule at a glance to adjust their attendance according to their colleagues.
Shared readable schedules on office presence and teleworking
Visualization in advance and in real time
Suggestions for changes
Individual telework counter
m-work brings together head office functions and networks by giving visibility on the organization of work
Parameterization adapted to each use case
Integration of business specificities (working days and hours, etc.)
Supported deployment and training webinars
With more than 30 integrations with your daily tools, m-work simplifies daily life and guarantees data reliability
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Of course! m-work is easily integrated into your HRIS software thanks to connectors as well as your daily collaboration tools (Microsoft, Google...). You can find the remote work information entered on m-work in the time management or payroll tools. Do not hesitate to contact us if you want to know more about our integrations.
m-work offers a complete planning solution adapted to the specific needs of banks and insurers, including:
- Flow forecasting to anticipate periods of high activity and guarantee coverage
- The flexible management of multi-skills and multi-site schedules, while guaranteeing equity
- Reports and performance indicators to optimize operational efficiency and ensure compliance with working hours
Yes, m-work integrates easily with your CRM, HRIS, telephony and other systems essential for planning.
We work closely with your IT teams to ensure smooth compatibility and complete interoperability without disrupting your operations.
m-work can be deployed in a few days for your teams. Deployment time depends on the size and complexity of your organization. Our team supports you every step of the way to ensure a successful adoption and a quick return on investment.
One of the strengths of m-work is its high adoption rate (over 92% on average among our existing customers).
Indeed, the tool is designed to be as simple as possible, so that all profiles in the company are familiar with the application.
In addition, we provide training during deployments to ensure good adoption from the start. We also integrate the application into our customers' existing HRIS in order to avoid any double entry of teleworking.
Finally, users see m-work as a strong value because the tool gives them visibility on the presence of their colleagues. It is therefore no longer a simple administrative entry tool, but a real support in daily organization!
Turn flexibility into performance with the simplest tool to plan your team's organization.
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