Make your team and activity planning more efficient.

In a sector where operational efficiency and customer satisfaction are crucial, m-work helps you automate and simplify team management: sales forces, customer relationships or head office teams.

Thanks to AI and integrations with your tools, m-work optimizes and improves planning in order to ensure an efficient distribution of resources and equity between your teammates.

Optimized planning for agency networks and contact centers

m-work integrates flow prediction to adapt your team staffing to your real needs. Model adjusted in real time and self-learning.

Integration of business flows (calls, emails, visits, sales, etc.) and hourly prediction by point of sale or call center

Automatic planning suggestions to cover needs

Organization monitoring and management data

Mass activity templates and assignments to save time

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No more Excel and lost time for managers

m-work replaces your Excel planning files and integrates into your ecosystem to increase efficiency

Integration with HR software to report availability and absences

Access to the schedule directly on mobile and computer

Simple and intuitive planning creation and editing

Organization of rotations and equity monitoring

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Visibility on the presence for HQ functions

With the m-work schedule, employees can access their team's schedule at a glance to adjust their attendance according to their colleagues.

Shared readable schedules on office presence and teleworking

Visualization in advance and in real time

Suggestions for changes

Individual telework counter

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One and the same tool, for everyone

m-work brings together head office functions and networks by giving visibility on the organization of work

Parameterization adapted to each use case

Integration of business specificities (working days and hours, etc.)

Supported deployment and training webinars

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Nous accompagnons les leaders de la banque et de l'assurance dans leur transformation

No double entries thanks to integrations

With more than 30 integrations with your daily tools, m-work simplifies daily life and guarantees data reliability

FAQs

Can m-work integrate with our existing systems?

Yes, m-work integrates easily with your CRM, HRIS, telephony and other systems essential for planning.

We work closely with your IT teams to ensure smooth compatibility and complete interoperability without disrupting your operations.

How can I ensure that my teams will utilize the app?

Ensuring team adoption of m-work is one of our key priorities, and we’ve built the tool with simplicity and usability in mind. One of the strengths of our app lies in its high adoption rate—over 92% on average among our existing customers.

The software is designed to be intuitive, ensuring that everyone in the company, from tech-savvy employees to those less familiar with digital tools, can quickly and easily use the application.

Additionally, to facilitate a smooth rollout, our team provides comprehensive training during deployment. This ensures that users feel confident and empowered from the very beginning. We also integrate seamlessly into your existing HRIS (Human Resource Information System) to eliminate the need for double entry, keeping the process streamlined and efficient.

Beyond its ease of use, the app offers real value to its users by acting as more than just an administrative tool. With m-work, employees gain clear visibility into their colleagues' presence and schedules, helping them better plan collaboration and in-office days. By enhancing daily organization and teamwork, our software becomes a key tool for remote workforce management and productivity, ultimately making adoption a natural choice for your teams.

Can I test m-work before I sign up?

Absolutely! We offer a flexible trial period tailored to meet your organization’s needs, allowing you to fully explore m-work’s features. This hands-on approach ensures you can assess the platform’s impact on your team's daily operations and overall efficiency.

During the trial, you’ll have access to all the functionalities —from remote work planning to HRIS integration and beyond. To ensure a seamless experience, our team provides personalized support every step of the way. You’ll receive guidance on setting up the system, importing your data, and maximizing the value of the tool.

Contact us today to begin your trial and discover how m-work can transform your approach to remote workforce management.

Is it possible to interface m-work with third party applications?

Yes, we offer seamless integration with various third-party applications to enhance the efficiency of your HR and operational processes. By integrating m-work with your existing HRIS software, such as payroll or time management systems, we ensure that remote days data is automatically synced to avoid duplication and align all tools with a single source of truth.

Additionally, m-work connects with collaboration tools you already use, like Microsoft Teams, Google Workspace, and other popular platforms. This compatibility not only streamlines your workflows but also centralizes information for easier access and management. Whether it’s updating time-off schedules or managing remote workdays, the software helps you plan smarter.

If you’re interested in exploring specific integrations, our team is happy to guide you. Contact us for a personalized consultation to maximize the potential of remote workforce management in your organization.

How long does it take to set up m-work in a banking or insurance organization?

m-work can be deployed in a few days for your teams. Deployment time depends on the size and complexity of your organization. Our team supports you every step of the way to ensure a successful adoption and a quick return on investment.

What are the main functionalities of m-work for the banking and insurance sectors?

m-work offers a complete planning solution adapted to the specific needs of banks and insurers, including:

- Flow forecasting to anticipate periods of high activity and guarantee coverage

- The flexible management of multi-skills and multi-site schedules, while guaranteeing equity

- Reports and performance indicators to optimize operational efficiency and ensure compliance with working hours