Client

Description

The insurance company Mutex, an expert in digital transformation, restores value to the face-to-face by managing the flex office with m-work.

Date de création

1989

Nombre de salariés

700

Secteur

Insurance - Mutuals

Localisation

France and international

Cas client - 

Mutex

Besoin de l'entreprise

Flex-office and remote work management software

Mutex, an entity of the VYV Group, the leading mutual health and social protection player in France, has taken measures to support its employees in new ways of working after the health crisis. Since the establishment of a rhythm of 3 days of teleworking per week, the company has reorganized its premises into a flex-office to optimize space and meet new needs.

A need to optimize new workspaces

In July 2022, Mutex welcomed its 750 employees to new premises shared with Chorum, also a member of the VYV Group. The choice of flex office was quickly obvious to effectively manage these spaces. However, the teams felt the need for a tool to monitor remote work, site presence, and adjust the allocation of restaurant tickets according to the days of remote work.

Mutex and Chorum have chosen m-work, a tool recognized for its ergonomics and flexibility, to support the transition to hybrid work.

Precise expectations for optimized management

“We needed a solution that could tell us who is present and when, while also integrating our external service providers to measure occupancy and maximize office use,” explains a Mutex manager. The objective was to find a scalable tool that was simple for employees, but also adaptable for HR and IT teams. “With m-work, we were able to develop a solution in partnership with our teams, which simplified the daily organization.”

m-work has thus offered managers better flexibility in the organization of teams, while strengthening the autonomy of employees and restoring value to face-to-face in this new era of hybrid work.

A tool adopted quickly, at the service of performance

The adoption of m-work by Mutex and Chorum employees was rapid and unanimous. “The feedback was excellent, the employees particularly appreciated the simplicity, ergonomics, and user-friendly nature of the tool,” underlines Frédéric Fons. The tool had been carefully set up beforehand with the HR teams to match the needs identified and the teleworking agreement in force.

The m-work teams showed great availability and remarkable pedagogy throughout the process, which was a differentiating factor against the competition. One of the aspects most appreciated by employees was the tool's ability to calculate the carbon footprint associated with on-site travel, an issue that is particularly relevant in the current environmental context.

“This feature was a real 'plus' compared to the other solutions we considered,” concludes Frédéric Fons.