Employee experience, also known as employee experience or worker experience, refers to the set of interactions, emotions, perceptions, and experiences that an employee experiences throughout their journey within an organization, from the recruitment phase to their eventual departure. This encompasses all aspects of the relationship between employee and business, including policies, practices, corporate culture, work environment, benefits, professional development opportunities, internal communication, recognition, and much more.
A positive employee experience is critical to attracting, retaining, and motivating talent within the organization. It contributes to the creation of a work environment conducive to the productivity, engagement and well-being of employees. Businesses are increasingly looking to improve the employee experience by implementing programs and initiatives that focus on the needs and expectations of employees.
Here are some important things that can influence the employee experience:
The goal of a company that cares about the employee experience is to create an environment where employees feel valued, engaged, and fulfilled, which can have a positive impact on staff retention, productivity, and overall business success.
--> Read also our article on how to reinvent the employee experience in the age of hybrid work
Through daily exchanges with HR professionals, managers and employees, we observed key trends that we explore in this document.
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